Combining trained human teams, field intelligence, predictive engagement and actionable analytics to improve recoveries across India—and power scalable global business operations.
Trusted by leading banks, NBFCs & fintechs
BS Alliance operates across three connected practice areas — each staffed, trained and reported on independently, so you can engage one or all three.
Professional collection and recovery solutions supporting banks, NBFCs, fintechs, vehicle finance and lending businesses.
Explore Financial CollectionsStructured receivables support for businesses, including invoice follow-up, first-party AR support, commercial recovery and dispute coordination.
Explore B2B ReceivablesScalable business operations including contact-centre, customer support and back-office services for domestic and international businesses.
Explore Global BPOEvery account moves through the same disciplined path — from a polite pre-due reminder through to a fully reported resolution.
Polite, timely reminder calls before the due date to encourage on-time repayment.
Trained inbound & outbound callers follow up on accounts that need a conversation.
On-ground executives step in for personal visits and verification where needed.
Skip tracing reconnects unreachable customers so accounts can be settled fairly.
Clean, auditable reporting on every account, back to your team.
Every account we handle moves through the same disciplined, compliant process — built to protect the debt owner's rights and the debtor's dignity in equal measure.
We identify and reach delinquent borrowers through skip tracing, verified data and multi-channel outreach — calls, field visits and reminders — before an account goes cold.
Our DRA-certified agents follow fair debt collection practices to negotiate settlements and repayment plans that are realistic, documented and ethically sound.
We help borrowers rebuild their repayment discipline and CIBIL standing, while giving lenders clean, auditable reporting on every recovered account.
BS Alliance is a worldwide organisation offering debt recovery and collection solutions, in-country and abroad. Established in 2012, we exist to put technology to work for our clients — closing distances, saving time, and improving bottom lines wherever we operate.
Every call, visit and message runs through cloud and server-based dialer systems that log outcomes in real time — giving you a clean, auditable trail on every account, and giving us the data to prioritise the right accounts first.
From first contact to final resolution, our services are designed to streamline your collections process and improve cash flow.
13+ years of on-ground presence gives us deep market understanding across every state we operate in, for reliable, effective field recovery.
Trained agents equipped to handle every on-call scenario — from borrower queries to structured outbound recovery campaigns.
Polite, timely reminder calls that encourage on-time repayment, protect borrower credit scores, and reduce delinquency before it starts.
Ethical, IT-driven skip tracing to relocate customers who have become unreachable, helping lenders reconnect and resolve accounts.
Outsourced communication services that smooth out your collections procedure end-to-end and boost customer satisfaction.
Strong presence across Rajasthan, Haryana, Punjab, Chandigarh, Delhi NCR, Uttar Pradesh, and the UAE.
Our strong presence across multiple states enables us to support banks with effective collection and recovery services — with customised solutions for every region we operate in.
Loan books, risk appetite and regulatory expectations differ by sector — so our agents are trained on playbooks specific to the client segment they handle.
DRA-certified agents, documented call scripts and fair-practice training mean every interaction can be reviewed, replayed and defended — protecting your institution's reputation as much as your receivables.
A sample of the portfolios we currently manage recovery for.
Personal Loan & Two Wheeler recovery across a multi-state portfolio.
Merchant Loan, Personal Loan & Postpaid Loan recovery at scale.
Personal Loan recovery with digital-first, pre-due outreach.
Whether it's field collection, call center support, or skip tracing — tell us what you need recovered and we'll put together a plan.
