BS Alliance is a technology-enabled receivables management and business process outsourcing partner for banks, NBFCs, fintechs and enterprises — combining trained people, structured process and real-time technology across the complete receivables lifecycle.
BS Alliance is a technology-enabled receivables management and business process outsourcing company serving organisations across the financial and enterprise ecosystem. Established in 2012, we combine experienced people, structured processes and technology to deliver measurable results across the complete receivables lifecycle.
Six reasons banks, NBFCs and fintechs choose to make us their long-term operating partner.
Deep, sector-specific experience across financial collections, receivables and BPO — not a generalist call centre.
DRA-certified agents, documented scripts and audited calls mean every interaction can be reviewed and defended.
Cloud & server-based dialer infrastructure with real-time disposition logging and analytics-driven prioritisation.
On-ground presence across six Indian states plus UAE coverage, for consistent execution wherever your portfolio sits.
Collections, B2B receivables and BPO under one relationship — a single point of accountability, not three vendors.
Clean MIS reporting back to your team on every account, every campaign — no black boxes.
Each practice is staffed, trained and reported on independently — so you can engage one, or all three, through a single relationship.
Loan books, risk appetite and regulatory expectations differ by sector — so our teams are trained on playbooks specific to the client segment they handle.
Every engagement — whether a recovery portfolio or a BPO mandate — moves through the same disciplined, compliant framework.
We understand the portfolio or process, and define the right engagement approach.
Multi-channel outreach — calls, field visits, digital and in-person contact.
Trained teams negotiate, resolve and deliver against agreed service standards.
Real-time QA, call audits and compliance checks across every interaction.
Clean, auditable MIS reporting, back to your team, on every account.
Every call, visit and message runs through cloud and server-based systems that log outcomes in real time — giving you a clean, auditable trail on every account.
A dedicated operations facility, backed by a multi-state and cross-border reach.
Trusted by leading banks, NBFCs & fintechs
A sample of the portfolios we currently manage recovery for.
Personal Loan & Two Wheeler recovery across a multi-state portfolio.
Merchant Loan, Personal Loan & Postpaid Loan recovery at scale.
Personal Loan recovery with digital-first, pre-due outreach.
We manage personal loans, two-wheeler and vehicle finance, merchant and digital lending, B2B receivables, and general BPO workloads for banks, NBFCs, fintechs and enterprises.
Every agent is trained on Fair Debt Collection Practices and client-specific SOPs, with 30 DRA-certified agents on staff. Calls are recorded and audited, and every account has an escalation and grievance-redressal path.
Yes — we have on-ground presence across Rajasthan, Haryana, Punjab, Chandigarh, Delhi NCR and Uttar Pradesh, plus coverage in Abu Dhabi, Dubai, Fujairah and Sharjah.
Clean, auditable MIS reporting on every account and campaign, with disposition-level detail from our dialer and field systems — reviewed with your team on a cadence that suits you.
Yes. Collections & Recovery, B2B Receivables and BPO are each staffed and reported on independently, so you can start with one and add others later.
Whether you're looking to improve recovery, streamline receivables or scale your operations, BS Alliance is ready to help.